This video explains how to determine if the product you purchased from the Microsoft store is eligible for a refund or exchange and walks you through how to start the return and print a return label.
Microsoft Store: www.microsoft.com/Store, this video provides insight into how to return a physical product. For additional support, check out these links:
Microsoft Support Website: https://support.microsoft.com/en-us
Microsoft Support on Twitter: https://twitter.com/MicrosoftHelps
Microsoft Community Website: https://answers.microsoft.com/en-us?auth=1
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